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Privacy Policy / Terms & Conditions

 

This Privacy Notice explains how InspireGenerations Ltd, trading as ChromaticAF (“we”, “our”, “us”), collects, uses and protects your personal data when you use our website, book experiences, or visit our venue.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

InspireGenerations Ltd (trading as ChromaticAF) is the data controller for the personal information you provide to us.

Business address: 3 Shaw Passage, Digbeth, Birmingham, B5 5JG, UK.

What information we collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Booking details
  • Payment information (processed securely)
  • Photos and videos taken during sessions
  • Website usage data via cookies and analytics

How we use your information

We use your data to:

  • Process bookings and payments
  • Communicate with you about your booking
  • Provide customer support
  • Improve our services and website
  • Promote ChromaticAF through photos/videos (see Media section below)
  • Comply with legal and insurance obligations

Payment processing

All payments are processed securely. We do not store your card details.

Photography and video

ChromaticAF is a visual, creative experience. Photos and videos may be taken during sessions for:

  • Social media
  • Website content
  • Promotional material

By attending a session, you consent to this. If you do not wish to appear in media, you must inform a member of staff on arrival.

Children and vulnerable adults

For under 18s or vulnerable adults, consent for photography must be given by a parent, guardian, or responsible adult present.

How we store your data

Your data is stored securely and only accessed by authorised personnel. We retain data only as long as necessary for business, legal, or insurance purposes.

Your rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact us

If you have any questions about this notice or your data, contact:

Email: admin@chromaticaf.com

This policy may be updated from time to time.


 

Terms & Conditions

These Terms apply to all bookings and visits to ChromaticAF, operated by InspireGenerations Ltd.

Bookings:

All sessions must be booked in advance via our website. Bookings are confirmed upon payment.

Cancellations and refunds:

Bookings are non-refundable. We may, at our discretion, allow rescheduling with sufficient notice.

Arrival time:

Please arrive on time. Late arrival may reduce your session time.

Clothing and personal items:

Paint may stain. We provide protective clothing, but ChromaticAF is not responsible for damage to personal clothing, footwear, or belongings.

Health and safety:

Participants must follow staff instructions at all times. We reserve the right to remove anyone behaving unsafely or inappropriately.

Assumption of risk:

This is an active, messy, physical experience. By participating, you accept the inherent risks involved.

Photography and media:

Photos/videos may be taken for promotional use. If you do not wish to appear, inform staff on arrival.

Children:

Under 16s must be supervised by an adult.

Bring Your Own Drink (BYOD):


ChromaticAF operates a BYOD policy. 

Guests may bring their own alcoholic drinks for personal consumption during their session only. You must be 18 years or over to consume alcohol on the premises. Valid ID may be requested.

All alcohol brought onto the premises must be consumed responsibly. Staff reserve the right to refuse entry, refuse participation, or ask any guest to leave if they appear intoxicated, disruptive, or unsafe.

Alcohol must not be shared with anyone under 18. ChromaticAF accepts no responsibility for the consumption of alcohol brought onto the premises by guests.

We reserve the right to withdraw the BYOD policy at any time.


Liability:

InspireGenerations Ltd is not liable for:

  • Stained clothing or items
  • Minor slips, trips, or paint-related incidents where guidance has been followed
  • Loss of personal belongings

Nothing in these Terms limits liability for death or personal injury caused by negligence.

Trading name

ChromaticAF is a trading name of InspireGenerations Ltd. Payments may appear as InspireGenerations or ChromaticAF.

We reserve the right to update these terms at any time.

Copyright © 2026 Chromatic-AF - All Rights Reserved.

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